Thank you for choosing Crystal Run Health Plans. It is our privilege to serve you.
Essential Plan members:
If this is your initial payment, please wait to receive your bill to make a payment. You will receive monthly invoices which payment will be due by the 1st of the month
We need to receive your first month’s premium payment prior to the effective date. You will receive monthly invoices from us for the remaining payments. For all other months your payment is due by the 1st of every month.
IMPORTANT: Crystal Run Health Plans does not take partial payments. All payments must be paid in full.
Enrollment is not effective until Crystal Run Health Plans receives your first premium payment and sends a confirmation to the state. The date when both actions are complete will be considered your “Coverage Effective Date.”
If you fail to make your monthly premium payments during the plan year, your coverage may be terminated retroactively to the last date to which a payment applies.
The following are the options available to submit payments to Crystal Run Health Plans:
Please note that we do not accept payments at any Crystal Run Healthcare office locations.
FOR OUR CURRENT MEMBERS:
You will receive a bill from us each month in the mail. Your bill will also be posted in your secure inbox on the Member Portal. Please click here to access the Member Portal.